Contact Us
If you have questions about the Turkey eVisa application, eligibility, document requirements, payment status, or need general guidance, our support team is here to assist you. We aim to provide simple, clear, and reliable information to help travelers complete their online visa process smoothly.
Whether you are applying for a Turkey tourist visa, business visa, or simply want to understand the rules before your trip, feel free to reach out. Our team responds as quickly as possible and ensures every query is handled with care.
How to Contact Us
📧 Email Support
You can reach us anytime at:
support@e-visas-turkey.com
We reply to most emails within a short time frame. Please include the following details so we can assist you efficiently:
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Full name
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Passport nationality
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Your query or issue
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Application number (if applicable)
What We Can Help You With
We can provide guidance related to:
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Turkey eVisa eligibility
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Required documents and passport rules
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Application steps and correction support
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Payment confirmation or failed attempts
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Visa approval timelines
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Understanding entry rules for Türkiye
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General travel information for first-time visitors
Please note: We do not issue visas or make immigration decisions. All approvals are made by the Government of Türkiye. We only provide information and application assistance.
Response Time
Our customer support team works diligently to reply as soon as possible. Most inquiries receive a response within a few hours based on volume and time of day.
Before You Contact Us
To help save time, you may check:
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Your spam/junk folder for missed email confirmations
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Passport validity (must be 6 months on arrival)
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Whether your email and details were entered correctly on the form
Still need help? We are always ready to assist.
FAQ's
You can contact us directly at support@e-visas-turkey.com for any assistance related to the Turkey eVisa process.
Include your name, nationality, the issue you’re facing, and your application number (if available) so we can assist faster.
Most emails are answered within a few hours. During peak times, it may take slightly longer.
Yes. We can help you understand why the payment failed and guide you on how to retry securely.
No. All visa approvals are made by the Government of Türkiye. We provide support and guidance only.
First, check your spam or junk folder. If it’s not there, email us with your details for assistance.
Some corrections may be possible depending on the stage of processing. Contact us with your details to check.
You can email us anytime. Our team monitors queries regularly and responds as quickly as possible.
Yes. We handle all user information with strict privacy and data protection standards.
You can contact us to review your case. Refunds are subject to eligibility and service conditions.
Yes, we can guide you through the faster application options if they are available for your nationality.
Absolutely. We’re happy to provide general travel guidance to help you prepare for your trip.